Partner Success Manager (French Native) - Vacation Rental Software | Avantio

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Back Recruitment: Partner Success Manager (French Native)
Location: Paterna (Valencia)
Published: 13/12/2021
Salary: 18-20k gross/year
Experience: 2 years
Category: Sales
Languages: French, Spanish, English

The most important things you should know about us:

Avantio, with 20 years of experience and more than 100 employees, is one of the world leaders in vacation rental technology solutions, as our main mission is to help agencies or companies to succeed in the present and grow in the future. It is a fast-growing and innovative sector that is displacing hotels as the preferred form of accommodation.

Based in Valencia, with a subsidiary in Miami (USA), at Avantio you will discover a highly qualified team.

Join a team of professionals, with a great capacity for work and motivation, and from whom you will learn and be able to contribute all your passion and knowledge.

What are we looking for?
  • French native
  • 2- 3 years of work experience in commercial or customer service positions
  • high level of Spanish
  • Account managing or customer service experience
  • Familiarity with B2B and sales processes
  • Attention to detail, strong organization skills and a focus on quality of work
  • Strong social skills

The Partner Success department is a key player, as it is an opportunity generator in customer relationship management. This department comes into play once our product has been sold, and works to ensure that the product is successful and that the customer takes full advantage of it.
Therefore, the main mission of the Partner Success Department will be to understand in depth the business of our partners, knowing exactly which of our products can help them develop their business.
On the other hand, it will be oriented to increase software adoption among customers, increasing their loyalty, so that their business is strengthened.
The Partner Success Manager role will have the following functions:

-Customer relationship management

-Satisfaction, use and consumption monitoring

-Identify sales opportunities

-Continuous training

-Solving critical problems through internal resources

-Develop and execute partner success plans in collaboration with marketing, as well as track and report on key metrics to ensure adoption and success

What we do offer?

These are our perks:
-A leading global provider of solutions, services and technological tools for vacation rentals with a stable projection.
-The possibility of working in a young and international team
-Possibility to build a long-term professional career. We offer you activities, tasks and responsibilities that will allow you to grow professionally and personally.
-Attractive facilities and atmosphere: lounge areas with sofas (ping pong table, table soccer...), fully equipped cafeteria (coffee, fresh fruit...) and a roof terrace with interesting views - we have fun!
-Carsharing: possibility to take colleagues with you in your car (monthly extra from the company) or you can travel with colleagues to work for free.
-An employment counselling: it’s a little guide to help you with all your documentation (NIE, number of social security or how to census in a place)
-Very good working atmosphere, dynamic and proactive work.
-Free and unlimited training through the company: platform with +85 courses (soft skills, languages, techniques, etc).
Our Values:
-Our team takes the time to listen and interact with our partners, to the industry, to experts, and responds with industry-leading technology solutions to help our partners standing out.
-We work with honesty and integrity through transparent charging structures and open two-way communication.
-Our company is comprised of a diverse and comprehensive selection of members from more than 23 countries, working together as a single entity to provide solutions in line with our customers' needs.
-Avantio keeps growing in the industry because of the people who make it up. We make sure that our team is listened to at all times, is happy with what they do on a daily basis, and has the necessary tools to achieve their functions. We have a multicultural and highly motivated team - we don't stand still!

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